Responsible Gaming at cb22
At cb22, we believe that entertainment should never come at the cost of your wellbeing. Our Responsible Gaming programme gives every Bangladesh player the tools, information, and support needed to stay in control — from personal deposit limits and time-out features to full self-exclusion. Your safety is always our priority.
Gaming Should Always Be Fun
cb22 is Bangladesh's trusted online casino and sports betting platform, and we take our responsibility to players seriously. We are committed to providing a safe, fair, and transparent gaming environment where entertainment remains the primary purpose. Gambling is a form of leisure — it should be enjoyable, not stressful, and it should never interfere with your financial security, your relationships, or your mental health.
Problem gambling is a recognised condition that can affect anyone, regardless of age, background, or experience level. The excitement of cricket betting, live casino, and slots can be genuinely thrilling, but for some players these activities can develop into harmful patterns over time. cb22 actively works to detect and respond to signs of problem gambling, and we provide a comprehensive suite of player-protection tools to help you stay in control at every stage of your gaming journey.
This page outlines all of the responsible gaming tools available to cb22 players in Bangladesh, explains how to use them, describes the warning signs of problem gambling, and provides guidance on where to seek professional help if you or someone you know is struggling. All players are strongly encouraged to read this page carefully before placing their first bet and to revisit it regularly.
Remember: gambling should be treated as entertainment with a cost — similar to a cinema ticket or a restaurant meal. Only ever gamble with money you can genuinely afford to lose. Never gamble to recover previous losses, and never gamble when you are stressed, upset, or under the influence of alcohol.
The cb22 platform is available exclusively to adults aged 21 years and above. We verify player age during the registration and KYC process. Any account found to be held by a person under the age of 21 will be immediately suspended, funds will be returned, and the data will be securely deleted. If you are a parent or guardian, please use parental control tools to prevent underage access to gambling websites.
cb22 uses SSL encryption to protect all player data and financial transactions. All games on the Platform are provided by certified studios — including Evolution Gaming, Pragmatic Play, Ezugi, Spribe, NetEnt, and Microgaming — and use audited Random Number Generator (RNG) technology to ensure fair outcomes on every spin, hand, and bet.
If you feel that gambling is negatively affecting your life, please contact our 24/7 support team immediately at [email protected]. Our player-protection team is available around the clock, every day of the year including Bangladesh public holidays, to help you activate self-exclusion or other protective measures without delay.
Tools Available to Every cb22 Player
Every cb22 player in Bangladesh has free access to the following responsible gaming tools. They can be activated at any time — no waiting period, no penalties.
Deposit Limits
Set a maximum amount you can deposit into your cb22 account per day, per week, or per month. Once a limit is reached, no further deposits are accepted until the period resets. Limits can be reduced immediately but increases take 24 hours to take effect — a deliberate cooling-off buffer designed to protect you.
Time-Out Feature
Need a short break from gaming? The cb22 time-out feature lets you suspend your account for a fixed period — from 24 hours up to six weeks. During a time-out, you cannot log in, place bets, or make deposits. The feature takes effect immediately upon activation and cannot be reversed before the period ends.
Self-Exclusion
If you feel that gambling is causing serious harm, you can request a full self-exclusion from cb22. Self-exclusion periods range from six months to permanent closure. During self-exclusion, your account is blocked, all marketing communications cease, and re-registration attempts are refused. Contact [email protected] to activate self-exclusion immediately.
Loss Limits
In addition to deposit limits, cb22 allows players to set a maximum net loss cap over a defined period. If your losses reach the set threshold within the period, further wagering is suspended until the next period begins. This tool is particularly useful for high-frequency bettors who want a firm safety net on their gaming expenditure.
Marketing Opt-Out
Players who want to reduce gambling-related triggers can opt out of all promotional communications from cb22 at any time. This includes bonus offer emails, SMS promotions, seasonal campaign notifications (such as BPL or Eid offers), and in-platform banners. Opt-out takes effect within 24 hours of your request.
Reality Checks
cb22 can display periodic session reminders that show you how long you have been playing and how much you have wagered in the current session. These reality check notifications appear at intervals you choose — every 30 minutes, every hour, or every two hours — helping you stay aware of time and money spent during longer gaming sessions.
How to Activate Your Safety Tools
All cb22 responsible gaming tools are accessible directly from your account dashboard or by contacting our player-protection team. Follow these steps to set up your preferred protection measures.
Log In to Your cb22 Account
Access your account by visiting the cb22 Login page. Use your registered email address and password. If you have forgotten your credentials, use the password reset option on the login page.
Navigate to Account Settings
Once logged in, go to your account menu (top right corner) and select "Responsible Gaming" or "Account Settings". All player-protection tools are grouped together in this section for easy access.
Select Your Preferred Tool
Choose from deposit limits, loss limits, time-out, reality check intervals, or self-exclusion. Each tool has a dedicated configuration panel where you set the parameters that work best for you.
Confirm Your Settings
Review your chosen settings and confirm. Protective measures (such as reducing a deposit limit or activating a time-out) take effect immediately. Increases to limits require a 24-hour cooling-off period before they become active.
Contact Support If Needed
If you cannot access your account settings or you need to activate self-exclusion urgently, email our player-protection team at [email protected]. Our team responds around the clock and will implement protective measures on your behalf within minutes of a verified request.
Detailed Tool Overview
Daily, Weekly & Monthly Caps
Set a ceiling on how much BDT you can deposit into your cb22 account within a defined rolling period. Available intervals: 24-hour (daily), 7-day (weekly), and 30-day (monthly). You may set all three simultaneously for layered protection.
Instant reduction: Lowering a limit takes effect immediately.
Increase cooling-off: Raising a limit requires 24 hours to activate, giving you time to reconsider.
Short Breaks from Gaming
Pause your account for 1 day, 3 days, 7 days, 14 days, 30 days, or 42 days (six weeks). During this period your account is inaccessible, no bets can be placed, and no deposits are accepted.
Activation: Instant, via account settings or by emailing support.
Reversal: Not possible before the chosen period expires — this is by design.
Long-Term Account Block
For players who need a longer break or a permanent solution, self-exclusion blocks account access for 6 months, 1 year, 2 years, 5 years, or permanently. All marketing stops immediately. Withdrawal of remaining balance is processed before the block is applied.
Reactivation: Only available after the exclusion period ends, following a mandatory 24-hour reflection period and identity re-verification.
Net Loss Cap per Period
Define the maximum net loss (deposits minus withdrawals) you are willing to accept in a rolling period. When the threshold is met, further wagering is suspended for the remainder of that period. Available periods: 24-hour, 7-day, and 30-day.
Warning Signs of Problem Gambling
Problem gambling rarely appears overnight. It typically develops gradually, and many players do not recognise the signs until the behaviour has already caused significant harm. Being aware of the early warning signs can help you — or someone close to you — take action before the situation becomes serious.
If you recognise any of the following patterns in your own behaviour, we strongly encourage you to activate one of the player-protection tools described above or to reach out to our support team immediately.
Ask Yourself These Questions
The following questions are adapted from internationally recognised problem gambling screening tools. If you answer "Yes" to two or more of these questions, we strongly recommend speaking to a professional or activating cb22's self-exclusion tool.
Have you ever felt the need to gamble with increasing amounts of money in order to feel the same level of excitement?
Have you ever tried to reduce or stop gambling but found yourself unable to do so?
Have you ever gambled to escape personal problems, stress, anxiety, or feelings of helplessness?
After losing money gambling, have you felt compelled to return as soon as possible to try to win it back?
Have you ever lied to family members, friends, or others about the amount of time or money you spend gambling?
Has gambling ever caused you to miss work, studies, family commitments, or other important responsibilities?
This self-assessment is for informational purposes only and does not constitute a clinical diagnosis. If your responses concern you, please contact our support team or seek guidance from a qualified mental health professional.
Responsible Gaming Tips from cb22
Following these practical guidelines will help you keep your cb22 experience enjoyable, sustainable, and firmly in the entertainment category.
Set a Budget Before You Play
Decide in advance exactly how much BDT you are comfortable spending during a gaming session, and stick to that amount regardless of whether you are winning or losing. Treat it like the cost of any other leisure activity.
Set a Time Limit
Before you start a session on cb22, decide how long you will play and set an alarm on your phone. When the alarm sounds, finish the current game and log out — even if you are on a winning streak. Taking regular breaks is essential for healthy play.
Never Chase Your Losses
Accept from the outset that losses are a normal part of gambling. If you reach your session budget without a win, close the app and step away. Depositing more money to "get even" is the single most common cause of problem gambling escalation.
Gamble for Fun, Not Income
cb22 is an entertainment platform, not an income source. Treat every wager as a payment for entertainment. Any winnings are a bonus — never count on them to pay bills, cover expenses, or supplement your salary. Play because it is enjoyable, not because you need to win.
Where to Get Professional Help
cb22's in-platform tools are a first line of defence, but professional support from trained counsellors and support organisations is often the most effective path to recovery for those experiencing serious gambling-related harm.
cb22 Player Protection Team
Our dedicated player-protection team is available 24 hours a day, 7 days a week, 365 days a year — including all Bangladesh public holidays such as Eid, Pohela Boishakh, Victory Day, and Independence Day.
We can help you activate any responsible gaming tool instantly, discuss your concerns confidentially, or connect you with professional counselling resources. Reach us at [email protected] — no waiting, no judgement.
Mental Health & Counselling Services
Problem gambling is a recognised mental health condition. Cognitive Behavioural Therapy (CBT) and motivational interviewing have been shown to be highly effective in treating disordered gambling. If you are in Bangladesh, consider reaching out to a licensed psychologist or psychiatrist through the National Mental Health Institute (NIMH) in Dhaka, or through private counselling services in Chittagong, Sylhet, Khulna, or Rajshahi.
Your GP or local health clinic can also provide a referral to appropriate support services in your city.
Talking to People You Trust
Speaking honestly with a trusted family member, close friend, or community leader about a gambling problem can be a powerful first step toward recovery. In Bangladesh, family and community networks are a vital source of emotional and practical support.
If you are concerned about a family member's gambling behaviour, encourage them to contact the cb22 support team or seek professional help. You can also contact us directly to discuss how to help a loved one who may be struggling.
Preventing Underage Gambling
cb22 is strictly an adults-only platform. We enforce a minimum age of 21 years for all players in Bangladesh. Our registration and KYC verification process requires players to submit valid government-issued identity documentation, and all accounts are subject to age verification before any real-money wagering or withdrawal can take place.
We take underage access extremely seriously. Any account found to belong to a person under 21 years of age will be suspended immediately, all funds will be returned in full, and the case may be escalated in accordance with applicable regulations. We do not knowingly allow minors to register, deposit, or gamble on the cb22 platform under any circumstances.
Guidance for parents and guardians: If you share a device with a minor — whether a child, younger sibling, or other young family member — please take the following precautions to prevent underage access to gambling websites including cb22.
Use Strong Device Passwords
Set a strong PIN or biometric lock on all devices used to access cb22. Do not share your device password with children or minors in your household. Log out of your cb22 account completely after every session.
Enable Parental Controls
Most Android and iOS devices offer parental control settings that restrict access to specific websites and app categories. Activate these controls and use filtering software to block gambling sites on devices accessible to minors.
Protect Your Login Credentials
Never store your cb22 username or password in a location accessible to a minor. Do not use auto-fill on shared devices. Use a unique, strong password for your cb22 account that you have not used on any other platform.
Secure Your Payment Methods
Keep your bKash, Nagad, Rocket, or Upay account credentials private. Do not store payment PINs where a minor could access them. Monitor your transaction history regularly to identify any unauthorised activity.
Enjoy Gaming — Stay in Control
cb22 is committed to providing Bangladesh players with a safe, fair, and enjoyable gaming experience. Explore our games with confidence, knowing that powerful player-protection tools are always available to you.